[{"id":431358,"date":"2025-09-29T09:20:48","date_gmt":"2025-09-28T23:20:48","guid":{"rendered":"https:\/\/jobadder.com\/?post_type=bjm_case_study&p=431358"},"modified":"2025-09-29T14:20:24","modified_gmt":"2025-09-29T04:20:24","slug":"cityscape-recruitment","status":"publish","type":"bjm_case_study","link":"https:\/\/staging.jobadder.com\/gb\/case-study\/cityscape-recruitment\/","title":{"rendered":"Cityscape Recruitment"},"content":{"rendered":"\n

Cityscape Recruitment<\/a> is a specialist construction and civil engineering recruitment agency, first founded 16 years ago by two directors who are still deeply entrenched in the business today. Their leadership team and many of their consultants have firsthand experience in the construction industry, ensuring they can deliver a deep understanding of the sector and results that align with their clients\u2019 ambitions.<\/p>\n\n\n\n

That ethos was supported by steady growth over the years. However, by 2019, Cityscape Recruitment recognised their technology was starting to hold them back.<\/p>\n\n\n\n

The challenge: Outgrowing an outdated database<\/h2>\n\n\n\n

Cityscape\u2019s legacy database was clunky, slow, and increasingly misaligned with how their consultants needed to work to stay competitive. <\/p>\n\n\n\n

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\u201cOur old database was starting to fall behind. It hadn\u2019t kept pace with the rest of our tech stack or the kinds of improvements we\u2019d come to expect in the tools we use day to day.\u201d<\/p>\n<\/blockquote>\n\n\n\n

– Rebecca Hulmston, Operations Director of Cityscape Recruitment<\/p>\n\n\n\n

On top of that, the previous system was maintained by just two individuals, bringing future scalability and reliability into doubt. <\/p>\n\n\n\n

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\u201cStaying on that platform started to feel like a risk. It just wouldn\u2019t support the way we needed to work going forward.\u201d<\/p>\n<\/blockquote>\n\n\n\n

– Nathan Hall, Managing Director of Cityscape Recruitment<\/p>\n\n\n\n

With these challenges in mind, the agency went looking for a solution that was modern, mobile, and capable of seamless integration with the rest of their tech stack.<\/p>\n\n\n\n

How JobAdder was able to help<\/h2>\n\n\n\n

After reviewing options, Cityscape chose JobAdder for its clean design, cloud-based integrations, mobile on-the-go access, and continual focus on delivering a more intuitive user experience. <\/p>\n\n\n\n

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\u201cThe platform was sleeker, more intuitive, and came with smarter features that gave us a better way to work.\u201d<\/p>\n<\/blockquote>\n\n\n\n

– Nathan Hall, Managing Director of Cityscape Recruitment<\/p>\n\n\n\n

Here\u2019s how the process of switching went for Cityscape, and the difference that JobAdder has made to their operations.<\/p>\n\n\n\n

A smooth migration with complex data<\/h3>\n\n\n\n

By the time they switched to JobAdder, Cityscape had more than 10 years of candidate records and intricate skill combinations to transfer \u2013 in other words, data migration could easily have been a headache. Instead, the transition was seamless and straightforward. <\/p>\n\n\n\n

In particular, Rebecca recalls that \u201cthe mapping of the data was clear and it [came] across cleanly and clearly.\u201d <\/p>\n\n\n\n

This smooth transition gave consultants immediate confidence in the system, and allowed them to continue doing their jobs without disruption. <\/p>\n\n\n\n

Smarter use of their own database<\/h3>\n\n\n\n

One of the biggest wins Cityscape has had using JobAdder is the ability to get more value from their own candidate pool. With JobAdder, it\u2019s faster and easier to search for, track, and engage directly with candidates already in the system, improving both efficiency and placement quality. <\/p>\n\n\n\n

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\u201cJobAdder has made it much easier for us to tap into our own data, whether that\u2019s finding candidates already in our system or managing their progress through the recruitment process.\u201d <\/p>\n<\/blockquote>\n\n\n\n

– Rebecca Hulmston, Operations Director of Cityscape Recruitment<\/p>\n\n\n\n

This has translated into measurable results, with Cityscape now making a third of placements through their own database and, in turn, reducing external advertising costs and competition for talent.<\/p>\n\n\n\n

Real-time visibility and reporting<\/h3>\n\n\n\n

As a business managing multiple roles and contractors, live visibility is essential for Cityscape. JobAdder\u2019s custom job dashboard, which was tailored to Cityscape\u2019s internal processes, gives consultants and managers a snapshot of activity across the business at any given moment.<\/p>\n\n\n\n

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\u201cWe can easily see how many roles are coming in, how many interviews are underway, and what\u2019s sitting at the offer stage.\u201d<\/p>\n<\/blockquote>\n\n\n\n

– Rebecca Hulmston, Operations Director of Cityscape Recruitment<\/p>\n\n\n\n

This has resulted in a more agile team that can quickly adapt to client needs and market shifts, without having to spend hours on manual reporting.<\/p>\n\n\n\n

Streamlined temp recruitment<\/h3>\n\n\n\n

Temp recruitment comes with its own unique challenges, from speed-to-market to compliance and payroll. Cityscape is able to use JobAdder to:<\/p>\n\n\n\n